Before your appointment

• A credit card is required to hold your appointment.

• We understand that sometimes schedules change and therefore request at least 48-hours notice when canceling or rescheduling your appointment.

• Rescheduling services under the 48-hour window will result in a charge of $35 cancellation fee.

• If NO-SHOW happens, we will be authorized to charge up to 100% of the service total that you were booked for within the 48-hour window.

• We accept all major credit cards, cash/check for services.

After your appointment

• We require a credit card to book ALL future appointments, with nothing being charged to your card unless you NO-SHOW or cancel LESS THAN 48 hours of the appointment.

• We understand that accidents and emergencies happen that prevent 48 hour notice for canceling or rescheduling your appointment. Salon members are given one (1) grace appointment a year for last-minute scheduling changes, cancellations, or no-shows.

• If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 100% of the service scheduled.